Finest Sculpture Warranty Policy
Thank you for choosing Finest Sculpture. We are committed to providing you with products that exceed your expectations in both durability and aesthetics. To support our commitment, we offer the following warranty policy for our products:
1. Warranty Coverage
Our warranty covers defects in material and workmanship under normal use and service conditions, as detailed below:
| Item | Warranty Duration |
|---|---|
| Stainless Steel Sculpture | 5 years |
| Bronze Sculpture | 5 years |
| Marble Statue | 5 years |
| Marble Fountain | 5 years |
| Fiberglass Sculpture | 2 years |
| Water Pumps/Plumbing System | 1 year |
| Lights | 2 years |
| Electric Rotating Machinery |
2 years |
2. Warranty Conditions
- Coverage: This warranty applies from the date of purchase and is valid only if the product is used according to its intended purpose and in line with our recommendations.
- Scope: The warranty covers defects that arise due to the production process or defects in the raw material.
3. Exclusions
The warranty does not cover:
- Cosmetic damage
- Damage resulting from acts of God (e.g., earthquakes, floods)
- Damage caused by accidents, misuse, abuse, or negligence
- Damage resulting from modification of, or to any part of the product
4. Claim Procedure
To make a warranty claim, please follow these steps:
- Contact Us: Email us at info@finestsculpture.com with a description of the issue, your product details, and proof of purchase.
- Evaluation: We will review your claim and, if necessary, request additional information or photographs of the defect.
- Resolution: If the claim is valid, we will repair or replace the defective product at our discretion. Please note that any replacement product will be covered for the remaining duration of the original warranty.
5. Limitations
This warranty is the sole and exclusive remedy for any defect in the product. We are not liable for any incidental or consequential damages arising from the use or inability to use the product.
6. Contact Information
For questions or clarifications regarding this warranty policy or any specific situation, please contact us at:
Email: info@finestsculpture.com
We appreciate your trust in Finest Sculpture and look forward to serving you with products that deliver exceptional quality and lasting value.
Effective Date: 2024.01.01
Finest Sculpture