FREQUENTLY ASKED QUESTIONS

Please Contact Us with the detailed information of the sculpture you want to order. Our sales representative will be in touch.

We have bronze sculptures, 304/316 stainless steel scuptures, marble sculptures and fiberglass sculpture.

We do not have sculptures in stock. All the sculptures are made to order and customized with customers' design.

We do not currently provide installation services. All our sculptures are easy to install, and we will send you the installation guide when the sculptures are shipped out.

For outdoor stainless steel sculptures, the best-looking finish is a natural stainless-steel “static mirror” finish (original stainless color with a calm, high-clarity mirror surface), because it delivers the strongest visual impact while keeping a clean, timeless appearance.

It creates crisp reflections and a luxury-grade presence in gardens, plazas, and architectural settings. Keep in mind that mirror surfaces can show fingerprints, water spots, and fine scratches more easily, so a simple regular wipe-down is recommended to maintain the “static” look.

On a concrete surface, we typically use fixing plates (base plates) and secure them with expansion anchor bolts (wedge anchors).
On a lawn/soil surface, we usually use a reinforced frame base that is buried underground for stability.

Different installation environments require different anchoring solutions, and we can customize the fixing method based on your site conditions. Please tell us your installation environment (concrete or lawn/soil), the sculpture size/design, and whether it’s indoor or outdoor—we will recommend and customize the most suitable fixing plan.

Mirror-polished stainless steel stays best-looking outdoors with regular gentle cleaning to remove dust, fingerprints, and minerals before they etch or stain the surface.

Recommended routine

Weekly to monthly (typical outdoor): Rinse with clean water + wipe with a soft microfiber cloth.

If water spots appear: Use mild soap, then rinse and dry thoroughly.

For fingerprints/smudges: Use a stainless-steel cleaner/polish designed for mirror surfaces; wipe with the grain if applicable.

Coastal / road-salt areas: Rinse with fresh water more frequently (salt/chlorides accelerate surface staining).

Avoid

Chloride-based cleaners/bleach, strong acids, abrasive pads, steel wool, and gritty cloths (they can scratch or cause staining).

Visit our maintenance guide.

Choose 316 stainless steel for coastal, marine, or high-chloride environments; choose 304 for most inland outdoor locations where exposure to salt/chlorides is low.

316 generally provides better resistance to chloride-related corrosion and tea-staining.

Simple decision guide

• Near ocean / salty air / de-icing salts / pools: 316 recommended
• Inland residential gardens / plazas (low chloride): 304 often sufficient
• High humidity + pollution: 316 may be preferable, especially for mirror finishes

Finish matters too: mirror polish in harsh environments typically needs more frequent cleaning, even with 316.

To quote accurately, we need the sculpture design reference, target size, material/finish, installation requirements, timeline, and delivery location.
Please provide (best-to-have list)

• Reference images / sketch / link (and any must-keep details)
• Target dimensions (H × W × D) or a size range
• Material (304/316 stainless, bronze, marble, etc.) and finish (mirror/brushed/color/patina)
• Installation surface (concrete/grass/pedestal) and whether you need base plate / concealed anchors
• Site environment (indoor/outdoor, coastal or not, public access/anti-tamper needs)
• Desired timeline (event date or deadline)
• Delivery city + ZIP / postal code (or full address for shipping estimate)
• Optional: lighting, logo/engraving, preferred base size, budget range

A typical custom metal sculpture usually takes about 12–14 weeks.

Yes, we support deposits. You can pay 50% of the order upfront and the remaining amount before shipping. Please contact us at info@finestsculpture.com if you want to use a deposit for ordering the items.The custom link will send to you before placing the order.

Paypal supports checkout as a guest. You can follow the steps as shown.
1. Select " Paypal " when checkout.
2. Select " Checkout as Guest "
3. Choose the cards from Visa, American Express, MasterCard according to your needs.

We accept order cancellation before the product is shipped or produced. If the order is canceled before the CAD drawing is approved you will get a full refund.If you request to cancel the order after the CAD drawing approved, you would be charged a 50% restocking fee for canceling the order.We cannot cancel the order if the product is already shipped out.
Pls refer to our return & refund to learn more.

Yes, we ship worldwide. We handle international shipping and customs for stress-free delivery. Shipping costs will be charged according to the delivery address. We offer discounts and promotions throughout the year, so stay tuned for exclusive deals.

Finest Sculpture also offers expedited shipping for small size sculptures of rush orders and orders delivered to Hawaii, Alaska, Puerto Rico, remote areas, Canada, and other countries with an additional shipping fee. Regarding additional cost for Expedited Shipping, please contact us, we will offer you the quotation within one business day. (Based on the dimension of the specific product and shipping address.)

For the large size sculptures, expedited shipping is not applicable.

Finest Sculpture ensure every product shipping insurance service. If you receive damaged items or meet our return policy, we will refund them to you in full. Please check our return and refunds policy for more information.